Analysis, research and design.
Three connected but distinct kinds of work. Analysis is often where a project starts — a close reading of what an interface actually does — but research and design stand on their own just as often. Each is a substantive offer, each is priced, and each can be commissioned on its own.
01 · Interface analysis
Interface Analysis
£4–8k
A close reading of journeys, language, defaults, incentives, prompts, permissions, feedback and navigation — and the assumptions underneath them. Not a usability audit or a checklist of dark patterns: the question is what the interface communicates, encourages, prevents and assumes, and whether that matches what the product is supposed to be.
Enquire about an analysis
The problem
You suspect the interface is shaping behaviour in ways that don’t match what the product claims to be — but you can’t point to exactly where or how.
What I do
Read the product surface by surface, then read the decisions behind it — testing each against what the interface is really encouraging, preventing or assuming.
What you receive
A written report naming each finding, plus two or three short videos walking through what’s happening and where it diverges from intent.
When it fits
When you want an honest account of what your product is doing to the people using it before you commit to changing it.
Entry point · one flow · one week
Single-Flow Analysis
One flow, read the same way and returned as short written findings. The low-commitment way to see the approach work — credited toward a full analysis booked within three months.
£750
02 · Research
Research
£1–6k
Research extends a question past the interface — into users, behaviour, language, social context, the competitive and product landscape, and the assumptions a product is built on. The scope is shaped around the question you’re trying to answer, not fitted to a fixed methodology.
Scope a study
The problem
A decision depends on something you don’t yet know — about the people using the product, the context they’re in, or how it sits against everything else they use.
What I do
Frame the real question, then choose the methods that answer it — interviews, testing, surveys, desk and competitive work, or a combination — sized to the decision at hand.
What you receive
A grounded, defensible account you can point to internally when you make the call — findings and their implications, not a record of activity.
When it fits
When the interface raises a question it can’t answer on its own, or when a choice is too consequential to make on instinct.
03 · Design
Design
From £3k
Product and interface design informed by the same way of thinking. Redesigning flows, interaction logic, information architecture, product language, individual interfaces or a broader product experience. It isn’t decoration, and it doesn’t need a formal analysis in front of it.
Enquire about design
The problem
The useful response isn’t to study the thing further — it’s to change it. A flow, a structure, or a whole product needs to work differently.
What I do
Design the flows, logic, structure and language directly — carrying through whatever a reading of the product has surfaced, or starting fresh where that’s the right call.
What you receive
Designed interfaces and flows, with the reasoning documented and handed over in a form your team can build from.
When it fits
When you already know roughly what’s wrong, or when analysis and research have run their course and the next move is to make something.
Ongoing option · no minimum term
Design retainer
Ongoing design across whatever you’re shipping, with a monthly working call to keep it pointed in the right direction.
£1.2k / mo
How the three relate
No fixed order.
Sometimes the problem is visible in the interface; sometimes the interface raises a question that needs research; sometimes the useful response is simply to change the thing itself. Analysis, research and design can be commissioned on their own, or move into one another as the work makes clear what’s needed.
Visible in the interface
The problem is legible on the surface. Analysis is usually where it starts.
A question it can’t answer
The interface points past itself. Research follows the question wherever it leads.
Change the thing itself
Reading has done its job. Design makes the move — and doesn’t always need one first.
Not sure which one you need?
Book a discovery call and we’ll work out which kind of work fits — or whether the answer is a mix. The case studies show the kinds of problems each one has taken on.
Analysis, research and design.
Three connected but distinct kinds of work. Analysis is often where a project starts — a close reading of what an interface actually does — but research and design stand on their own just as often. Each is a substantive offer, each is priced, and each can be commissioned on its own.
01 · Interface analysis
Interface Analysis
£4–8k
A close reading of journeys, language, defaults, incentives, prompts, permissions, feedback and navigation — and the assumptions underneath them. Not a usability audit or a checklist of dark patterns: the question is what the interface communicates, encourages, prevents and assumes, and whether that matches what the product is supposed to be.
Enquire about an analysis
The problem
You suspect the interface is shaping behaviour in ways that don’t match what the product claims to be — but you can’t point to exactly where or how.
What I do
Read the product surface by surface, then read the decisions behind it — testing each against what the interface is really encouraging, preventing or assuming.
What you receive
A written report naming each finding, plus two or three short videos walking through what’s happening and where it diverges from intent.
When it fits
When you want an honest account of what your product is doing to the people using it before you commit to changing it.
Entry point · one flow · one week
Single-Flow Analysis
One flow, read the same way and returned as short written findings. The low-commitment way to see the approach work — credited toward a full analysis booked within three months.
£750
02 · Research
Research
£1–6k
Research extends a question past the interface — into users, behaviour, language, social context, the competitive and product landscape, and the assumptions a product is built on. The scope is shaped around the question you’re trying to answer, not fitted to a fixed methodology.
Scope a study
The problem
A decision depends on something you don’t yet know — about the people using the product, the context they’re in, or how it sits against everything else they use.
What I do
Frame the real question, then choose the methods that answer it — interviews, testing, surveys, desk and competitive work, or a combination — sized to the decision at hand.
What you receive
A grounded, defensible account you can point to internally when you make the call — findings and their implications, not a record of activity.
When it fits
When the interface raises a question it can’t answer on its own, or when a choice is too consequential to make on instinct.
03 · Design
Design
From £3k
Product and interface design informed by the same way of thinking. Redesigning flows, interaction logic, information architecture, product language, individual interfaces or a broader product experience. It isn’t decoration, and it doesn’t need a formal analysis in front of it.
Enquire about design
The problem
The useful response isn’t to study the thing further — it’s to change it. A flow, a structure, or a whole product needs to work differently.
What I do
Design the flows, logic, structure and language directly — carrying through whatever a reading of the product has surfaced, or starting fresh where that’s the right call.
What you receive
Designed interfaces and flows, with the reasoning documented and handed over in a form your team can build from.
When it fits
When you already know roughly what’s wrong, or when analysis and research have run their course and the next move is to make something.
Ongoing option · no minimum term
Design retainer
Ongoing design across whatever you’re shipping, with a monthly working call to keep it pointed in the right direction.
£1.2k / mo
How the three relate
No fixed order.
Sometimes the problem is visible in the interface; sometimes the interface raises a question that needs research; sometimes the useful response is simply to change the thing itself. Analysis, research and design can be commissioned on their own, or move into one another as the work makes clear what’s needed.
Visible in the interface
The problem is legible on the surface. Analysis is usually where it starts.
A question it can’t answer
The interface points past itself. Research follows the question wherever it leads.
Change the thing itself
Reading has done its job. Design makes the move — and doesn’t always need one first.
Not sure which one you need?
Book a discovery call and we’ll work out which kind of work fits — or whether the answer is a mix. The case studies show the kinds of problems each one has taken on.
A design studio with a specialism.
I design and build websites and digital products, run design research, and do interface analysis — the forensic, ethics-led read I’m known for.
01 · Interface analysis
Interface Analysis
£4–8k
A close reading of journeys, language, defaults, incentives, prompts, permissions, feedback and navigation — and the assumptions underneath them. Not a usability audit or a checklist of dark patterns: the question is what the interface communicates, encourages, prevents and assumes, and whether that matches what the product is supposed to be.
Enquire about an analysis
The problem
You suspect the interface is shaping behaviour in ways that don’t match what the product claims to be — but you can’t point to exactly where or how.
What I do
Read the product surface by surface, then read the decisions behind it — testing each against what the interface is really encouraging, preventing or assuming.
What you receive
A written report naming each finding, plus two or three short videos walking through what’s happening and where it diverges from intent.
When it fits
When you want an honest account of what your product is doing to the people using it before you commit to changing it.
Entry point · one flow · one week
Single-Flow Analysis
One flow, read the same way and returned as short written findings. The low-commitment way to see the approach work — credited toward a full analysis booked within three months.
£750
02 · Research
Research
£1–6k
Research extends a question past the interface — into users, behaviour, language, social context, the competitive and product landscape, and the assumptions a product is built on. The scope is shaped around the question you’re trying to answer, not fitted to a fixed methodology.
Scope a study
The problem
A decision depends on something you don’t yet know — about the people using the product, the context they’re in, or how it sits against everything else they use.
What I do
Frame the real question, then choose the methods that answer it — interviews, testing, surveys, desk and competitive work, or a combination — sized to the decision at hand.
What you receive
A grounded, defensible account you can point to internally when you make the call — findings and their implications, not a record of activity.
When it fits
When the interface raises a question it can’t answer on its own, or when a choice is too consequential to make on instinct.
03 · Design
Design
From £3k
Product and interface design informed by the same way of thinking. Redesigning flows, interaction logic, information architecture, product language, individual interfaces or a broader product experience. It isn’t decoration, and it doesn’t need a formal analysis in front of it.
Enquire about design
The problem
The useful response isn’t to study the thing further — it’s to change it. A flow, a structure, or a whole product needs to work differently.
What I do
Design the flows, logic, structure and language directly — carrying through whatever a reading of the product has surfaced, or starting fresh where that’s the right call.
What you receive
Designed interfaces and flows, with the reasoning documented and handed over in a form your team can build from.
When it fits
When you already know roughly what’s wrong, or when analysis and research have run their course and the next move is to make something.
Ongoing option · no minimum term
Design retainer
Ongoing design across whatever you’re shipping, with a monthly working call to keep it pointed in the right direction.
£1.2k / mo
How the three relate
No fixed order.
Sometimes the problem is visible in the interface; sometimes the interface raises a question that needs research; sometimes the useful response is simply to change the thing itself. Analysis, research and design can be commissioned on their own, or move into one another as the work makes clear what’s needed.
Visible in the interface
The problem is legible on the surface. Analysis is usually where it starts.
A question it can’t answer
The interface points past itself. Research follows the question wherever it leads.
Change the thing itself
Reading has done its job. Design makes the move — and doesn’t always need one first.
Not sure which one you need?
Book a discovery call and we’ll work out which kind of work fits — or whether the answer is a mix. The case studies show the kinds of problems each one has taken on.